Return Policy
At stockshelves.com, we are committed to providing an exceptional shopping experience, ensuring that every customer receives the best products and enjoys the best feeling. If you encounter any issues during your purchase, please feel free to contact us — we will prioritize your inquiry and respond within 24 hours.
Refund & Return Policy
Thank you for shopping at StockShelves.com! We are committed to providing high-quality products and a satisfying shopping experience. If you are not fully satisfied with your purchase, we are happy to offer a return or exchange under reasonable conditions.
Return Conditions
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Please request a return within 30 days of receiving your order.
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Items must be unused, unwashed, and in their original packaging.
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Customized or personalized items are not eligible for return.
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Before sending any returns, please contact us at pdxdzsw@outlook.com. Our support team will provide detailed return instructions.
Return Shipping Fees
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If the return is due to a product defect or our mistake (e.g., damaged or incorrect item), we will cover the return shipping costs.
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If the return is due to personal reasons (e.g., dislike, wrong order), the buyer will be responsible for the international return shipping fees. In some cases, we may offer a partial refund or discount option to help reduce costs—please contact our support team for details.
Return Address
The return address will be provided once your request is approved. Please do not ship items back without confirmation, as this may result in lost packages or extra fees.
Refund Process
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Refunds will be processed within 5–7 business days after we receive and inspect the returned item(s).
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Refunds will be issued to your original payment method.
For any questions or assistance, feel free to contact us:
📧 Email: pdxdzsw@outlook.com